Payment & Billing Policy
This Payment Policy (“Terms”) explains the billing and payment practices that apply to all purchases made through our website. By placing an order on our website, you agree to these Terms and authorize Velaario to process your payment according to the details provided.
1. Accepted Payment Methods
Velaario accepts secure payment methods available for online purchases at checkout, which may include:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- JCB
- Apple Pay
- Google Pay
All payment options are subject to availability at checkout.
2. Secure Payment Processing
All payments are processed through trusted and encrypted payment gateways designed to protect your payment information.
For your protection, Velaario does not store or retain your complete credit or debit card information on our servers. Sensitive payment details are handled securely through our payment processing partners.
3. Pricing and Taxes
- All prices are listed in U.S. Dollars (USD).
- Prices may change at any time without prior notice.
- Applicable taxes, if any, will be calculated and displayed during checkout before payment.
- Promotional discounts or coupon codes must be entered at the time of purchase.
- Discount adjustments generally cannot be applied after payment has been completed.
4. Order Confirmation
After a successful transaction, you will receive an order confirmation email that includes your purchase summary and payment details.
If there is any issue processing your payment or confirming your order, our support team may contact you for assistance.
5. Billing Information
You agree to provide accurate, complete, and up-to-date billing information for all orders.
By submitting your payment details, you authorize Velaario to charge the total order amount, including product costs, shipping fees (if applicable), and any applicable taxes.
Incorrect or incomplete billing details may result in order delays or cancellations.
6. Refunds and Returns
All refunds and returns are handled in accordance with our Return & Refund Policy.
Once an approved return is received and inspected, refunds are issued to the original payment method within 7 business days.
Please note that your bank or payment provider may require additional time to process and post the refund to your account.
7. Payment Disputes
If you notice an unauthorized charge or believe there is a billing error, please contact our support team immediately at:
We will review payment concerns and work to resolve legitimate disputes as promptly and fairly as possible.
8. Changes to This Payment Policy
Velaario reserves the right to update or modify this Payment Policy at any time.
Any updates will be posted on our website. Your continued use of our services after changes are posted constitutes your acceptance of the updated Terms.
9. Contact Information
Business Name: Velaario
Address:
224 B St SW,
Quincy, Washington 98848,
United States
Email:
info@velaario.shop
Phone:
+1 (321) 357-4495
Live Support:
Monday to Friday: 9:00 AM – 6:00 PM (PST)
Business Hours
Monday to Friday: 9:00 AM – 6:00 PM (PST)
Saturday & Sunday: Closed
Customer Support
Live Support: Monday to Friday, 9:00 AM – 6:00 PM (PST)
Email Support: Available 24/7
Average Response Time: Within 12 hours